Professional Business IT Services

Neilson IT Solutions is a Perth based Managed Security Service provider that offers a range of business IT solutions and tech support for micro, small and medium sized businesses.

Business IT Solutions

We always prioritise to get you up and running quick as we understand downtime kills your business. Tailor-made solutions to fit your budget and industry is our specialty.

Flexible Support options

We provide both sporadic ad-hoc support, as well as proactive monitoring and managed IT Services depending on your business’ needs.

Software and Hardware

We advise and assist with software equipment procurement, setups and installations.

Flexible business IT support options

Managed Services business support packages
For our clients who require frequent IT support. Our pre-paid business support packages are the perfect option for businesses who often need an expert technician to troubleshoot tech issues. We function as your off-site priority service IT provider and pro-actively monitor your systems and keep you up and running.

Platinum Package
This is a combination of best of Managed Service and Managed Vulnerability. Designed for business aiming for the highest level of Security with minimal downtime. This tier is aim at providing a level inline with ISO, NIST, Essential 8 level 3 standards. With our internationally certified staff, you will be assured that the work performed is accuarate. A Senior technician will be assigned to your business. All the benefits in Gold plus more.


Gold Package 
Gold focuses primarily on Minimal Downtime with a high level of security. Great for business in a growth mindset. Proactive Monitoring of equipment. All the benefits in Silver plus more.

Silver Package
This package is great for Small business starting out on Managed Services. All remote work is included and more.  




Managed Vulnerability Packages
For our clients who want a high level of security and only need sporadic support, Managed Vulnerability is your package. Using special software normally only afforded to the largest of business. 


Ad-Hoc service option
For our clients that don’t need continuous ongoing tech support. Our technicians can provide both on-site or remote services and will help you get to the bottom of whatever tech issues are troubling your business to get you fast up and running again.



Why choose us?

Whether it is software installs and repairs, email migrations, network security solutions, data backups and recovery, or helping you procure, set up and connect a new device, we are here for you.

Consultation

We offer in-person consultations to review your current IT Network and advise you about suitable software, hardware as well as internet, phone and cloud contracts.

Troubleshooting

Realised something is wrong with your system but cannot put your finger on it? We can troubleshoot your device or system and find out whats going on.

Cyber Security

Our Team of Qualified IT Security makes sure your system is safe and secure.  Our Enterprise solutions offering allows business to increase their baseline to international standards.

Cloud Solutions

We can advise, setup and manage suitable data backup solutions for your business needs. Tailored , it could comprise of a local computer, a cloud or a hybrid solution between.

Business Acquisitions.

Our highly skilled project managers can help assist with making sure integrations and intellectual property is seemless transitioned across and our Security staff lock down the system to minimise any internal threats.

Compliance and Governance

Not sure how to increase your company to standards required for ISO, NIST, or Essential 8. We can assist this process and explain in simple language how the best way to achieve it. 

Cyber Awareness Training

Staff are the weakest link in any organisation. We have specialsied programs designed for staff of all techncial abiliteis. Tradional training software oftenmiss this crucial part.

Email and Shaerpoint migrations

Looking to change your mail provider? We can help to get you setup and migrated across,

IT audits

We offer a professional full assessment of your system entailing security, data management, software and hardware requirements to inclusion of projection of IT needs for future business growth.

WE’RE FLEXIBLE

Ad-hoc Support and Managed Services

We are a Perth, WA based ad-hoc and MSSP provider of on-site and remote business IT support.

Ad-Hoc Remote

15 min increments

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    Managed Services

    per month

    • all remote support included
    • further inclusions depend on Support Plan
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    Vulnerability Management

    per month

      High Level of Security

      Minimise Cyber Risk

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      Incident Response

      15 min increments

        Have a critical Issue? Call us now for our urgent incident Response team.  

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